Customer Experience Strategist
I am Nick. My day job is doing building and executing internal and external marketing and communications strategies connected to Customer Experience. Basically, connecting the dots for brands internally and externally so they can sell more.
I am a principal at Denmark [the agency], figuring out strategies to integrate creative, marketing and breakneck speed technology in the right context within the considered purchase / complex sell space. My wheelhouse is understanding the Why, What, When, Where and How to tie them together.
Lets go back a bit in time…lived in Urbana, Illinois (dad was getting his PhD in civil engineering), Parsippany, NJ, and Orlando. Moved up to Atlanta to go to Georgia Tech right after the ’96 Summer Olympics. Been here since.
Went on to start Run Level Media, doing pretty much everything web related. Still exists as we finish up a couple of projects with long term kick-ass clients for whom we have built complex B2B web apps.
Let’s see here…love to travel. Been to China, Turkey, Spain, and Kenya in the last 2 years. Visited Barcelona and Prague, thanks to the good folks at Canonical. Thinking of going to Peru next. Or Costa Rica. Can’t decide yet.
Been a geek for as long as I could remember. Linux didn’t just start being cool when Google started releasing Android phones. You know that, right? First version of Linux I installed was Red Hat 4.2 in 1997. Had to buy and get the CDs mailed to me. Never got the sound working on my Dell Pentium Pro.